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By doing so, you can make informed decisions and ensure a hassle-free cancellation process if the need arises. Princess Cruises understands that unforeseen medical situations may arise, which could require the cancellation of a planned cruise. In such cases, passengers have the option to cancel their cruise and may be eligible for a refund or future cruise credit, depending on the timing of the cancellation and the type of fare purchased. It is important to note that specific documentation, such as a medical certificate from a licensed physician, may be required to support the cancellation request. For more detailed information on Princess Cruises’ cancellation policy regarding medical reasons, please refer to their official website. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days).
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You are required to pay a cancellation fee (including 3rd and 4th berths) if You cancel Your Cruise, Cruisetour or Cruise Plus package. Cancellation fees are based on the fare paid, excluding Taxes, Fees & Port Expenses, transfers, fuel supplement(s), surcharges, shore & land excursions and most pre-purchased gift(s) and/or special service(s). You are not entitled to any refund, payment, compensation or credit except as otherwise provided in this Section. Any refunds will be made directly to the method of payment You used at the time of booking or Your travel agent and You must receive Your refund directly from these sources. You may cancel by telephone or electronic advice via a Carrier-approved Computer Reservation System, provided Carrier immediately receives written confirmation of cancellation.
RESPONSIBILITY TO COMPLY WITH LAW AND REGULATIONS, RULES OF VESSEL; NO SOLICITATION.
Furthermore, You agree to assume and/or reimburse Carrier for any expenses or fines that may be incurred as a result of such noncompliance. You acknowledge that for round trip cruises commencing in a country that stop in other ports of that country, You may visit but may not permanently disembark in any port in that country other than the port of embarkation. If You do disembark in a different port in that country, a fine or penalty may be imposed by that country’s government.
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If Princess must cancel a cruise, guests are notified of the reason, important dates that apply to that sailing, and a method for contacting the cruise line to choose any options. That information is also made available on the Princess.com website, as well as on the line's Facebook page and Twitter account. It is our policy to maintain a positive and proactive position in relation to the environment. To this end we are continually striving to increase awareness of any environmental issues that are likely to affect any of the excursions we offer. We work closely with our local agents to convey any environmental messages in our shore excursion programs and therefore ask you to support us in our efforts by respecting the cultures, customs and environmental issues of the various destinations we visit. In addition, cruises on a Princess cruise ship that are five days or less will now have a final payment date of 90 days before the cruise.
Taxes, Fees & Port Expenses are subject to change and Carrier reserves the right to collect any increases in effect at the time of sailing even if the fare has already been paid in full. Before contacting Princess Cruises customer service to cancel your booking, it’s important to gather all the necessary information to facilitate a smooth cancellation process. By having the required details readily available, you can ensure an efficient and accurate cancellation request. Cruising with Princess Cruises can be an unforgettable experience, but sometimes circumstances may arise that require you to cancel your booking. Whether it’s due to unexpected events, changes in plans, or personal reasons, knowing how to cancel your Princess Cruise booking is essential. By following the correct procedure, you can ensure a smooth cancellation process and understand the refund policy.
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From understanding the cancellation policy to contacting the customer service team and confirming your cancellation, we’ve got you covered. Let’s dive in and discover how you can cancel your Princess Cruise booking hassle-free. Princess Cruises also offers a Future Cruise Credit (FCC) option for canceled bookings. This credit can be applied towards a future Princess cruise, allowing you to reschedule your trip without losing the value of your original booking. The FCC has its specific terms and conditions, including expiration dates and limitations on its use. It is essential to carefully review these terms to ensure you make the most of your Future Cruise Credit.
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An injury, death or illness could alter plans for a cruise vacation at the last minute. In addition to the stress of the situation, passengers may be expected to pay up to 100 percent of the cruise they are now not taking. On the bright side, these same policies drive last-minute cruise bargains, which come after final payments are due.
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Understanding the cancellation policy of your chosen cruise line is crucial to avoid any financial setbacks or disappointment. In this ultimate guide, we will delve into the Princess Cruises cancellation policy, providing you with everything you need to know to make informed decisions and navigate the process smoothly. When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. Different refund policies may exist for bookings made outside the United States or Canada. You forfeit your deposit from the day following your final payment date to day 45 on short cruises, day 89 for cruises of 6 to 24 days, and day 119 on longer cruises.
Step 4: Follow the Cancellation Process
If there's one thing 2020 taught cruisers, it's that knowing when a refund is available and how to claim it is an important aspect of booking any cruise. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Captain’s Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; we’ll pay the difference in plan cost on your behalf. Coats, wraps, umbrellas, cameras, handbags, traveling bags and similar personal articles remain at all times through the Excursion under the passenger's custody and control.
An excess limit of up to a total of US $1,500 or US $3,000 per Guest is available with the purchase of Princess Vacation Plan or Princess Platinum Vacation Protection, respectively, upon presentation of a claim by You to the plan administrator. In no event shall Carrier be liable for normal wear or tear of Your property or baggage. Carrier does not undertake to carry as baggage any tools of trade, household goods, fragile or valuable items, precious metals, jewelry, documents, negotiable instruments or other valuables, including but not limited to those specified in section of Title 46 of the United States Code. You warrant that no such items will be presented to Carrier within any receptacle or container as baggage, and release Carrier from all liability whatsoever for loss of or damage to such items when presented to the Carrier in breach of this warranty. Guests are strongly urged to keep valuables, irreplaceable items and medicines in their possession at all times and not to pack such items in baggage or suitcases handled by others.
The amount of cancellation fee varies based on length of sailing for cruise/cruisetour and timing of cancellation for cruise/cruisetour and Cruise Plus package. Please refer to Your booking summary for the cancellation policy that applies to Your booking or contact Your travel representative. For cruises 1 to 24 days long, the cruise line will deduct 100% of the total charges if the passenger cancels their trip 30 days or less from the departure date. Itineraries at least 25 days long will be subject to a 100% cancellation fee if they are canceled within 60 days from embarkation. You agree that Carrier's liability for loss or damage to baggage is limited to US $250 per bag per Guest up to a maximum of two (2) bags per Guest for sailings 14 days or less and up to a maximum of three (3) bags per Guest for sailings 15 days or longer.
Remember to start by familiarizing yourself with the Princess Cruise cancellation policy, as each cruise line may have its own terms and conditions for cancellations. This will give you a clear understanding of your eligibility for a refund and any applicable fees. In some cases, you may be eligible for a full refund if you cancel within a certain number of days prior to the departure date.
Understanding the refund eligibility, any cancellation fees, and the expected timeline for refunds will avoid any confusion or surprises. One of the most common questions we hear from our guests is, ‘Should I buy travel protection? ’ If you want to spend more time relaxing and less time worrying about the unexpected, the answer is ‘yes’. That’s why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree™ Travel Assistance3. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more.
You further agree to determine and meet any documentary or other requirements related to the animal. Guests who will enter the 24th week of pregnancy by the last day of the Cruise agree not to book the Cruise or to board the vessel. Guests with questions about traveling on a vessel while pregnant should refer to the “Pregnancy” portion of the Frequently Asked Questions section of the Carrier's website for more information about limitations to, and requirements for, cruising while pregnant. Carrier shall not be liable for refund, payment, compensation or credit of any kind, nor damages resulting from Your failure to comply with any of the requirements set forth above. We hope this guide has been helpful in guiding you through the process of canceling your Princess Cruise booking.
For the comfort of all passengers, smoking is prohibited aboard all sightseeing vehicles. Starting with all new Princess Cruises bookings on or after March 4, 2024, the cruise line is changing their 100% Cancelation Fee to 30 days prior to the cruise. With the new rules, passengers can lose a percentage of their payments if they cancel within 75 and 113 days of their cruise. No pets or other animals are allowed on the vessel at any time except for certain necessary service animals of a Guest with a disability, which require written notification to the Carrier at the time of booking Your Cruise and Carrier's written approval. You agree to accept responsibility, reimburse, and/or indemnify Carrier for any loss, damage, or expense whatsoever related to the presence of any service animal brought on the Cruise.
That means you can use the credits to book a lower priced sailing and request the difference back as a refund. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services. Cruise Radio prioritizes well-balanced cruise news coverage and accurate reporting, paired with ship reviews and tips. Upon booking the Cruise, each Guest named on the booking confirmation/statement explicitly agrees to the terms of this Passage Contract.
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